Refer a patient to ARC

Health plans and payers · Hospitals and emergency departments · Primary care · Clinicians and therapists · Employers, unions and EAPs · Courts and probation · Community partners, including sober living

1. Send the referral. Use the form below, call or text 530-625-7910 (24/7), or fax 530-420-3633.
2. We reach out. Our intake team contacts you or your client using the preferred method you chose.
3. Benefits check and assessment. With the client's consent, we check benefits and complete an assessment.
4. Recommendation. We recommend a level of care: IOP, PHP, or detox/residential through Ona Treatment Center.
5. Coordination and updates. With the client's written consent, we coordinate with you during treatment, so your client can keep seeing you. With consent we can also confirm enrollment, attendance and participation, for example for courts or EAPs.
6. Hand-back at discharge. With the client's written consent, we send the referring provider a discharge summary and recommendations.

We're in-network with TRICARE (West Region, through TriWest), and we work with many commercial plans, including Anthem Blue Cross, Blue Shield of California, Aetna, Cigna and UnitedHealthcare. We also work with VA Community Care (VA referral required). Network participation and coverage vary by plan. Network participation does not imply endorsement by the Department of Defense or the Defense Health Agency. Payers: contact us about network participation, authorizations and care coordination.