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In crisis? Call or text 988 (Veterans press 1). Emergency: 911.

Have Aetna? Start with clarity about care and coverage

When you are considering treatment, you should not have to interpret every insurance term alone. ARC accepts many Aetna plans. We can check your specific benefits while you explore the appropriate next step for adult substance use care.

Prefer to talk it through? Call 530-625-7910

Not a crisis service. In crisis? Call or text 988 (Veterans press 1). Emergency: 911.

FREE, CONFIDENTIAL ASSESSMENT

  1. Step 1 of 3, current
  2. Step 2 of 3, not started
  3. Step 3 of 3, not started

Let's see how we can help

Three quick questions. No contact details yet.

Who is this for? required
Is the person 18 or older? required

Coverage details

Care and coverage at ARC

Your plan matters more than the name on the card

We accept many Aetna plans. A free benefits check can help confirm your coverage and ARC's network status for your plan. This does not mean every Aetna plan covers every program or that all costs are paid.

Understand the recommended care

ARC offers adult IOP in Yuba City or by telehealth and PHP for greater structure. Ask about program fit before assuming a benefit category tells you which treatment you need.

How we check your plan

Insurance details can be confusing when you are already worried about getting help. Ask us to check your specific plan rather than relying on the insurance company name alone.

Questions to clarify before treatment:

  • Is the recommended program covered, and what is ARC's network status for my plan?

  • Do I need a referral or prior authorization before starting?

  • If I want telehealth, does my plan cover that format?

  • What deductible, copayment or coinsurance may apply?

  • Are any approved visits or services subject to limits or further review?

A benefits check is not a guarantee of payment. Your insurer determines benefits under your plan, and treatment recommendations depend on clinical needs as well as coverage.

Verify your benefits

HMO and EPO plans need careful verification

If your plan is an HMO or EPO with no out-of-network benefits, it may not pay for care with us. We check this when we verify your benefits. You can also ask Aetna member services about your plan's rules using the number on your insurance card.

What happens after you reach out

You do not need to choose a program before asking for help. Select “Not sure yet” if you would like to discuss your options.

  1. Request contact. Complete the Free, Confidential Assessment in the hero for yourself or someone you care about. Insurance information is optional.

  2. Talk about the next step. An ARC admissions team member can discuss your concerns, practical needs and questions about care. A clinical assessment is needed to determine an appropriate treatment recommendation.

  3. Clarify fit and coverage. Before treatment begins, confirm the recommended program, current schedule, availability and any insurance requirements or costs. If you need care ARC does not provide, discuss a more appropriate starting point.

This website form requests contact; it does not provide a diagnosis, guarantee admission or commit you to treatment. It is not an emergency service.

Request my free assessment

Questions you may be asking

Privacy and the assessment request

The Free, Confidential Assessment requests contact from ARC's admissions team. It is not a diagnosis or an emergency service. Submitting it does not commit you to treatment, and insurance information is optional.

For information about ARC's published policies, read our Privacy Policy and Notice of Privacy Practices.

A next step you can take without having every answer

Whether you are ready to start or still deciding, you can ask for a conversation about care. Use the Free, Confidential Assessment in the hero to request contact from ARC's admissions team. You can select “Not sure yet,” and insurance information is optional.
Request my free assessment

Prefer to talk? Call 530-625-7910